By accessing and utilizing the services provided by Galaxy Coins, you acknowledge and agree to be bound by the terms and conditions outlined herein. It is imperative that you carefully review these terms prior to engaging with the website.
Product Information:
Galaxy Coins confirms that gold and silver bullion products offered on the website are exempt from the Goods and Services Tax (GST) in accordance with relevant Australian tax regulations.
All prices presented on the website are inclusive of GST, with the sole additional cost being the applicable delivery charges during checkout.
Ordering Process:
Standard shipping is the current and exclusive shipping method available through the Galaxy Coins website.
Products will be dispatched within 24 hours following the clearance of payment.
Delivery is anticipated within a timeframe of 3 to 7 business days from the date of dispatch.
Returns and Refunds:
Given the volatile nature of precious metal spot prices, Galaxy Coins regrets to inform you that refunds are not available.
However, a buy-back option is extended to customers.
Exceptions to the no-refund policy may be granted at the sole discretion of Galaxy Coins.
Product Authenticity and Quality:
Galaxy Coins assures customers that gold and silver bullion products weighing 100g and above will be accompanied by appropriate certification and a unique serial number.
Customer Responsibilities:
Pursuant to Australian law, Galaxy Coins is legally obligated to request and collect identification information, such as a driver's license or passport, for any transaction exceeding $5000.
Legal Compliance:
The pricing structure adheres to the GST regulations set forth by the Australian government.
Users are obligated to conduct transactions in full compliance with prevailing Australian laws and regulations.
Contact Information:
For any inquiries, users may contact Galaxy Coins customer support at admin@galaxycoins.com.au.
Changes to Terms and Conditions:
Galaxy Coins reserves the right to modify these terms and conditions at its discretion.
Termination of Service:
Galaxy Coins retains the right to terminate services under specified circumstances, with users expected to adhere to stipulated termination requirements.
By continuing to utilize the services of Galaxy Coins, you affirm your ongoing acceptance of these terms and conditions.
